The season is reaching its peak, and we want to assure you that PPL is handling it with ease. We are doing our utmost to ensure that all shipments arrive on time so that you and your customers can enjoy a peaceful and joyful holiday season.
It is still true that at least 96% of shipments that you hand over to us on Monday, December 22, will be delivered in time for Christmas.
☝ At the same time, however, it is the right time to prepare for the potential next stage of the purchasing process: order returns.
Get ready for the return season
January traditionally follows the strong end of the year with an increased number of returned goods. Make this process easier for your customers and offer them convenient returns via PPL. Thanks to our dense network and reliable drivers, the return process will be fast, simple, and hassle-free.
Why use PPL for returning goods?
➡️TRUST
75% of people fully trust us when returning goods. Offer your customers the convenience of returning a package the same way it was delivered to them.
➡️AVAILABILITY
We have the second largest network of our own PPL boxes and a wide network of PPL shops. Returns are possible from anywhere in the Czech Republic and, thanks to the DHL network, also from abroad.
➡️SIMPLICITY
Easy integration and shipping using a QR code, with no need to print labels.
💡Did you know that...
...the option of free returns increases an e-shop's conversion rate? However, customers only actually use this option for one in ten orders on average.
For more information or to activate the Return service, please contact your PPL sales representative.
You can also download our Manual for communicating returns with PPL.
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