Maximum weight: 31.5 kg; maximum dimensions: 100 × 50 × 50 cm.
How to properly pack a package in a box
1. Prepare a cardboard box and packing material to secure the contents.
2. Place the items in the center of the box on a sufficiently padded bottom.
3. Secure the contents on all sides. Use crumpled newspaper, air cushions, or Styrofoam, for example.
4. Separate and pad individual items, ideally with cardboard.
5. Seal the box in an H-shape. (Tape the seams and edges of the box.)
6. Attach a label to the box or write the SmartPIN for shipping.
What is not allowed in the shipment?
❌ Hazardous items (explosives, weapons, flammable substances, chemicals, etc.).
❌ Live animals or plants.
❌ Perishable goods.
❌ Art and valuable items (including precious stones and metals).
❌ Alcohol and liquids in glass bottles, tobacco products.
For more information, please see the Terms and Conditions.
Appropriate shipping containers
• Cardboard box made of three-layer or sturdier five-layer corrugated cardboard.
• Protective packaging: bubble wrap, cardboard, etc.
Our Eco Tips
You can replace the polystyrene packing material with cardboard wool, crumpled newspaper, paper chips, or bio-flopack.
You can replace the plastic adhesive tape with paper tape.
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