A customer service expert will be available there during regular working hours to answer all of your questions. This means that apart from support via Facebook Messenger, you can now also use this communication channel. We plan to implement a chatbot in future to streamline the process even further.
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Overview of changes to PPL legal documents
We are bringing you an overview of changes to our contractual terms and conditions, effective as of 1 September 2026. The changes concern the General Terms and Conditions, Product Terms and Conditions, Price List and other documents.